Shipping & Returns
Postage
All orders are sent via Australia Post. It is at the customer's discretion as to whether the orders are sent via normal mail or express post. Please note that express post is trackable, whereas normal post is not.
Daisy Giftwares accepts no responsibility for any lost, damaged or stolen parcels. Please contact Australia Post for their terms and conditions in relation to the delivery of goods.
There is also an option for free parcel pick up at checkout; this needs to be arranged with Daisy Giftwares (by email or phone). We are located in Howrah, Tasmania so please keep this in mind when selecting this option.
Returns Policy
When you receive your order, please check it carefully to ensure that you have received the correct items. If you have received anything incorrectly, please advise us and we will rectify the situation as soon as possible.
All claims must be received within seven (7) working days from the date of invoice/receipt.
We do not accept returns where you have changed your mind.